Privacy Policy LBC22 — Data Protection & Member Information

Welcome to the lbc22 Privacy Policy page. We understand that your trust in our platform begins with the confidence that your personal information is handled with integrity and professionalism. As a leading online gaming platform in Malaysia, lbc22 regards the protection of member privacy not merely as a legal obligation, but as a core value of our service.

This Privacy Policy applies to all users and members who access lbc22.pro, the lbc22 mobile app, and any services provided by our platform. This document is written in plain language so you truly understand what happens with your data — not merely to satisfy legal requirements.

LBC22 operates under a strict data protection framework, aligned with best practices in the global online gambling industry. We continually review and update this policy to ensure it reflects the latest security standards and evolving compliance requirements.

LBC22 collects your personal information through several channels to ensure we can deliver safe, personalized, and high-quality services. The types of data we collect are as follows:

a) Information You Provide Directly:

• Full name, date of birth, gender, and national ID or passport number during the registration and KYC verification process.
• Email address, phone number, and residential address for communication and account verification purposes.
• Financial information such as bank account or digital wallet details used for deposits and withdrawals.
• Supporting documents uploaded during the KYC process, including identity card images, bank statements, or utility bills.
• Feedback, inquiries, and complaints you submit through our customer support channels.

b) Information Collected Automatically:

• IP address, browser type, operating system, and device information used to access the platform.
• Activity log data including pages visited, access times, in-game actions, and transaction records.
• General location data based on IP address for geo-compliance and account security purposes.
• Cookies and similar tracking technologies to enhance user experience and analyze platform usage patterns.

The information we collect is used responsibly for legitimate and transparent purposes. The following is a full explanation of how your data is used by LBC22:

LBC22 will not use your data for any purpose other than those stated above without first obtaining your additional consent.

LBC22 takes a highly cautious approach to sharing member information with external parties. We do not sell or rent your data to anyone. However, there are a limited number of circumstances under which we may share your information:

• Integrated Service Providers: Technical partners such as payment service providers, identity verification companies, and cloud service providers that help us operate the platform. They are bound by strict confidentiality agreements.
• Licensed Game Providers: Gaming software providers integrated with the lbc22 platform may receive game data necessary to operate games properly and ensure fair play.
• Relevant Authorities: When required by law, court order, or a valid request from a law enforcement agency, lbc22 will disclose the necessary information.
• Rights and Safety Protection: In cases where disclosure is necessary to protect the legal rights of lbc22, prevent fraud, or safeguard the safety of other members and the public.

LBC22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled.
• Performance Cookies: Collecting anonymized analytics data to understand how members interact with the platform, helping us improve the user experience.
• Functional Cookies: Saving your preferences such as language, display settings, and favorite game selections to deliver a more personalized experience.
• Marketing Cookies: Used to display relevant offers and promotions based on your interests and activity on the platform — only with your consent.

You can manage or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the full functionality of the lbc22 platform.

Member data security is lbc22's highest priority. We continuously invest in security infrastructure and apply the latest industry standards to ensure your information is always protected.

• 256-bit SSL Encryption: All communications between your device and lbc22 servers are protected with high-level encryption, ensuring no third party can intercept your data in transit.
• Two-Factor Authentication (2FA): This additional security feature is available to all members. By enabling 2FA, access to your account requires two-step verification, preventing unauthorised access even if your password is known to another party.
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect any suspicious activity or unauthorised access attempts in real time.
• Regular Security Testing: LBC22 conducts regular penetration testing and security audits to identify and address any vulnerabilities before they can be exploited.
• Role-Based Access Control: Internal staff may only access data necessary to carry out their duties. A layered access control system ensures no staff member has unrestricted access to member data.

LBC22 respects your rights as a data subject. Under our privacy policy, you have the following rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
• Right to Rectification: If any information in your account is inaccurate or incomplete, you may request an immediate correction.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal information. Please note that such requests may be subject to legal data retention obligations binding on us.
• Right to Object to Processing: You may object to the processing of your data for specific purposes such as direct marketing at any time.
• Right to Data Portability: You may request that we provide your data in a machine-readable format for transfer to another service provider.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the lbc22 support team. We will process your request within the timeframe stipulated by applicable law.

LBC22 retains your personal information for as long as necessary for the purposes stated in this policy, or as required by applicable law.

• Active Account Data: While your account remains active, we retain all information related to your account and activity on the platform.
• Data After Account Closure: Following account closure, we retain certain records such as transaction records and KYC documents for the period required by applicable laws and financial regulations.
• Security Logs: Activity logs and security data are retained for a shorter period in line with forensic and security investigation requirements.
• Marketing Data: Information used for marketing purposes will be deleted as soon as you withdraw your consent or request removal from our communications list.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

LBC22 does not intentionally collect any personal information from individuals under the age of 18. If we discover that an account has been registered by someone below the required age limit, we will:

• Closing the account in question immediately.
• Delete all information associated with that account.
• Refunding any eligible deposits in accordance with established procedures.

If you believe that someone under the age of 18 has registered or is using our platform, please notify the lbc22 support team immediately.

The lbc22 platform may contain links or integrations with third-party websites or services, including game providers and payment processors. This Privacy Policy applies solely to the lbc22 platform.

• LBC22 is not responsible for the privacy practices or content of third-party websites that may be linked through our platform.
• We encourage members to read and understand the privacy policy of any third-party platform they access.
• Links to external websites do not imply that LBC22 endorses or validates the content or privacy practices of those websites.

LBC22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new technologies.

• Any material changes will be communicated to members via in-platform notifications or their registered email at least 7 days before the changes take effect.
• The latest version of the Privacy Policy will always be available on this page with a clearly stated update date.
• Continued use of the platform after changes take effect will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, our team is ready to assist:

• Live Chat: Available 24/7 via the chat icon on the lbc22 platform for immediate assistance.
• Support Email: [email protected]
• Help Center: Browse the FAQ us for answers to frequently asked questions about privacy and account security.

For requests relating to privacy rights such as data access, correction, or deletion, please clearly state the purpose of your request so we can process it promptly and accurately. Responses are typically provided within 3 business days.

This Privacy Policy was last updated on January 2026. All provisions are in Bahasa Malaysia and this version shall be the binding version in any dispute relating to the interpretation of the policy.